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Latest Cloud Opinions


The key foundations of an effective Cloud Operating Model

The first era of cloud computing has been over for some time now, so what are you still doing lifting and shifting your data centre into the cloud?

Today, organisations moving to the cloud must do more than merely ‘copy and paste’ what they have in the data centre, directly into a cloud environment. Organisations should look at delivering IT as a service to the business and/or their customers, rather than as a technology platform, where applications reside.


Rethinking data centre Total Cost of Ownership

We are living in a Connected Everything Era, with data centres rapidly expanding and depleting environmental resources. As an integral part of urban communities, they require abundant spaces and remain the primary driver of global energy consumption in the foreseeable future.

This demand is disruptive during times of both peril and opportunity due to the Covid-19 pandemic. 

Covid-19 has altered the demands of digital infrastructure 24×7 around the world. What we learned from previous economic dislocations, such as the dotcom bust or the 2008 financial crisis, is that data centre providers adapt, emerge, and stay resilient.


Five leadership strategies that enabled our teams to flourish during Covid-19

The world became a different place post-Covid-19. How we work, communicate and collaborate has been redefined–possibly forever.

Our company, OpsRamp, has a distributed team across the U.S. and India for development and operations. When “shelter in place” hit the entire world, we were not sure how we’d be able to execute our projects, customer commitments, and day-to-day operations. Most of our engineers rarely worked from home and in India, some even left their homes to be with extended families and parents during lockdown.


Are IT engineers more efficient when working from home? 

Just a few short months ago, having the option to work from home was considered little more than a perk of the job. Who could have predicted that it would soon become a question of public health and safety?

The Covid-19 pandemic has been a baptism of fire for businesses, many of them thrust into a remote working situation without the chance to acclimatise or get the necessary tools in place. Even the most cloud-friendly, digitally mature companies will surely have struggled to keep their productivity levels up during such a turbulent shift. But what if the opposite is true?


The smart technology enabling businesses to re-open their doors

In March, businesses across the UK were forced to rapidly change ‘Business As Usual’ and adopt a country-wide lockdown. Overnight, teams quickly adopted cloud solutions, from video conferencing to collaboration tools, in an attempt to maintain consistent communication and encourage productivity. While cloud computing saved the day during lockdown, it now has an even bigger part to play as businesses begin to return to the workplace.


Technology’s role in improving mental health

The topic of mental health is thankfully less taboo than it was a decade ago. In the last few years, we’ve seen a surge of campaigns aimed at driving awareness of mental health issues and supporting those in need. But hand on heart, how often did you think ‘nice PR stunt’ and question how many times the topic was pushed down to the ‘nice to have’ list rather than sit among priorities?

Covid-19 has highlighted the importance of mental health. Almost half of Brits have reported high anxiety since lockdown, and nearly 5,000 people have contacted The Health and Safety Executive (HSE) with workplace safety concerns.


Gaia-X: Breathing Life into European Cloud Independence

With around 90% of companies now ‘in the cloud’, the industry has become a driving force behind global technology infrastructure and service delivery. While this has offered major benefits to the entire European economy, the market dominance of US-based hyperscale cloud providers has raised concerns among EU leaders. 

Between them, AWS, Microsoft Azure and Google Cloud account for over 53% of worldwide cloud infrastructure spend, according to Canalys. European cloud hosting providers, in contrast, lag significantly behind, even in their domestic markets. As Synergy Research Groups puts it, “Behind the top two the battle is being played out between Google, IBM, other smaller global cloud providers and some major local telcos and IT service providers.”


Four ways to keep cloud costs under control

Cloud is the ideal solution for today’s unpredictable business environment. From supporting remote working to enabling organisations to get new applications to market quickly, it’s helped many survive and even thrive in recent months.

However, while the headline costs of cloud are appealing, there are hidden traps which have led to problems and overspend for many organisations. Once you have got rid of your in-house infrastructure, you have to rely on what the cloud provider offers. Portability between providers is not yet proven, and it is not in a provider’s interests to make it easy! Based on our experience, we’ve identified four areas to review to ensure you control your cloud services, rather than letting them control you.


Evolving MSP businesses for the remote workplace today

One of the lessons – and there are many – to come out of the current global public health crisis is the importance of adaptability.

A common manifestation of this trait is in the ever-growing remote workplace, the adoption of which has changed business infrastructure as we knew it—and the ecosystem for Managed Service Providers (MSPs) is no different.


The mission-critical software evolution

It’s a simple fact of software life. Not all applications start life as mission-critical; but, much like our own process of human evolution, at some point in their lifecycle, they evolve to become more fundamental to the core operations and central workflows that an organisation needs in order to survive.

Initially, many software applications may be created on the basis of an initial deployment rationale for some lower-level functional procedure, perhaps for a specific line of business, or some other more comparatively lesser task.

But, in time, due to market shifts and a range of other factors, those initially quite basic apps start to become mission-critical. So we need to be able to evolve applications that started life differently if we are to ensure security and scalability.


Why optimisation is key when investing in IT

Organisations with critical digital transformation goals and limited budgets may already have the tools they need to meet those goals Companies are taking a hard look at where technology investments are being allocated right now. Many IT leaders have been tasked with cutting costs and maximising ROI while budgets are tight and the macroeconomic environment… Read More


How to get started with Service Request Automation

Service Request Automation (SRA) can save your IT department time and your organisation money.

Whether it’s request fulfilment, incident ticket resolution, virtual machine provisioning, user access requests or anything else raised in the service desk – it’s never been easier to improve efficiency by automating these repetitive IT tasks.

It’s not just efficiency either, IT staff can become infinitely more productive when such activities are resolved automatically. They can focus on the important, business-critical tasks like service improvement activities and end-user resolution.



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