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Latest banking publications


Report slams TSB and parent company Sabadell over 2018 IT disaster

Law firm Slaughter and May have lambasted executives from TSB and parent company Sabadell over the catastrophic core banking migration that locked two million customers out of their accounts in April 2018. 

The migration from Lloyds Bank systems to TSB’s new in-house core banking platform Proteo4UK led to money disappearing from customer accounts, halved Sabadell’s 2018 profits, and eventually forced out TSB CEO Paul Pester.

Slaughter and May’s 262-page report, said to have cost £25 million to produce, criticised the TSB board for failing to “fully understand the scope and complexity” of the new IT system and found Sabadell’s IT arm Sabis guilty of failing to test the system on one of the two data centres it relied on.


A comprehensive guide to cloud adoption in Europe’s banking sector
Julian Schmücker is the European Banking Federation expert on cloud computing and organiser of the federation’s Cloud Banking Forum – a policy hub for European banks, cloud service providers and EU observers. Ahead of his appearance at Tech Week Frankfurt 2019, Julian breaks down the best practices for banking in the cloud European banks fully... Read More

Multi-cloud adoption rising in financial services sector

The majority of financial services institutions are developing multi-cloud strategies, with 70 percent expecting to have live deployments by 2024, according to a new report from British software company YellowDog.

The company surveyed 200 IT business decision makers from UK and US financial services institutions with over 500 employees about their cloud strategies, finding that 98 percent are using a hybrid strategy and none to be entirely dependent on on-premise infrastructure.


Tech-literate millennials are the biggest victims of bank scams

Millennials are falling victim to scams involving handing money to fraudsters more than any other age group, according to Lloyds Bank.

New data shows that victims aged 18 to 34 are losing £2,630 on average to the fraud, which typically involve scammers impersonating banking staff, the police or HM Revenues and Customs.


Over a third of people ‘would prefer fast response from chatbot about finances’

Some 35 percent of financial services customers would prefer a fast response from a chatbot to waiting for a human, Pinsent Masons and Innovate Finance said More than a third of financial services customers would prefer an instant response from a chatbot to waiting to speak to a human, a survey suggests. Some 35 percent… Read More



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