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Latest british airways publications


British Airways flights grounded by another IT outage

Online check-in and departure systems out of action following second IT failure in two years Holidaymakers travelling with British Airways have been left stranded at UK airports after the IT systems that deal with check-in and departures failed. The airline said it has switched to manual systems while the incident, which is not thought to… Read More


BA landed with record £183m fine for data breach

ICO fine amounts to 1.5 percent of the airline’s annual turnover British Airways is set to be fined more than £183 million over the 2018 data breach that saw 380,000 customer payment cards compromised. Alex Cruz, BA chairman and chief executive said he was “surprised and disappointed” by the proposed penalty from the Information Commissioner’s… Read More


BA to sue CBRE over data centre outage ‘tragedy’

British Airways is taking property specialist CBRE to court over last year’s data centre failure which cost the airline almost £60 million  The outage plunged Gatwick and Heathrow’s busy bank holiday schedule into chaos when 672 flights had to be cancelled leaving thousands of passengers stranded. According to the Mail on Sunday, BA is suing CBRE in London’s High… Read More



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