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Latest HSBC publications


If organisations want to capture AI’s benefits, they need to get to work

“No company competes today by its access to electricity, and no company will compete by its access to AI.” That’s the prediction of Daniel Hulme, AI expert, lecturer and CEO at AI firm Satalia. 

For Daniel, today’s organisations are at a critical fork in the road. Successful companies will harness the power of AI and other emerging technologies to create more sustainable, purpose-driven companies. On the other hand, those who fail to use technology to adapt will exacerbate the “misery-inducing organisational design” that pushes skilled staff out the door.


CDO Interview: Do AI unto others as you would have AI done unto you

Like many new technologies, Artificial Intelligence (AI) brings us countless potential benefits while introducing a whole raft of new dangers. Dr Juergen Rahmel, Chief Digital Officer at HSBC Germany and an AI researcher, argues that a coherent approach to ethics is needed in this fast-expanding field. “It comes down to the decision: of all that we could do, what is it that we should do?”

At root, implementing ethical governance of AI is no different to businesses promising not to pollute rivers or use child labour. It is about “conducting business not only in an individually profitable manner, but also following a holistic approach which serves the collective.” Rahmel, who will be speaking at Big Data & AI World in London this March, focuses on ethical governance for AI at HSBC. What has he learnt?


HSBC to offer robo-advice for investors

HSBC has announced plans to offer robo-advice to small investors. Clients with less than £15,000 will have access to the new service, which will offer advisement to online investors at a fraction of the cost of a traditional financial advisor. HSBC’s Online Investment Advice service is designed to give personalized, tailored financial recommendations to smaller… Read More


HSBC announces biometric banking with voice and fingerprints

HSBC announced today that it would offer biometric banking options, including voice and fingerprint recognition, to all 15 million of its customers by summer 2016. For those customers who elect to use it, these new authentication methods would replace traditional pin and password access to accounts for financial transactions. Proponents of the technology say that… Read More



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