The Stack Archive Case Study

Comarch IT outsourcing services for Valeo Germany

Thu 22 Jun 2017

The Valeo Group has 19 locations in Germany, with 8 production plants, several of offices, the logistic centre and research and development sites with over 4,700 end-users.

The extended telecommunication network and server infrastructure is indispensable for the daily maintenance of Valeo employees’ business processes. It is managed daily by the Regional IT Infrastructure department in Germany.

In 2012, Valeo decided to cooperate with an external IT outsourcing company to improve IT processes. Their selected supplier did not fully comply with the requirements set up by end-users and the IT-department and therefore Valeo decided to change suppliers to achieve the required service quality. In 2014, Valeo chose Comarch as their new provider for ongoing IT outsourcing services for IT infrastructure and end-user support.

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