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Businesses of all sizes, operating across every sector, are taking note. Chief data officers (CDOs) are now a frequent fixture at the executive table, and leaders recognise that it’s impossible to be a digital business without being data-driven. As such, enterprises need a coherent data and analytics strategy that maximises what they can do with data and use it to its full potential. But where data analytics initiatives can fall down is where there is an over-emphasis on one aspect of a project such as what deployment model to make – whether it be cloud, on-premises or a hybrid approach. Of course, this is an important consideration, but it shouldn’t come before the basics of developing a data strategy and data-driven culture. Prioritising deployment risks a disjointed approach to data, which can lead to disillusionment and the breaking down of trust among employees in business processes.
For organisations new to workforce productivity tools like Slack or Microsoft Teams, the reaction is pretty much universal: How did we manage before?
These collaboration tools and others take the snappy, efficient qualities of instant messaging and place them at epicentre of working life, unifying the previous patchwork of applications into something more like a tapestry. Employees can talk, discover, act and share with speed. Companies become infinitely more productive.
Many, particularly your “cloud-first”, companies have been using these tools long before Covid-19 and have found the remote working transition seamless. A great many more were forced to spin them up overnight.
Customer service, for instance, can be handled through automation, such as a support website, or their interactive voice response (IVR) software. But after a few days, the company must determine how to take phone calls or at least have live conversations with customers through electronic means. A few days at home isn’t a huge concern for most workers when it comes to using personal equipment. Now, companies need to address the security and reliability of those home office setups for “the new normal” of remote work. Companies with consumer-facing websites experiencing increased demand right now have other problems to solve – namely keeping those external processes working smoothly for customers stuck at home.
The novel coronavirus pandemic is sweeping the globe and once bustling industrial economies are grinding to a halt.
Companies and their employees are being forced to rapidly adapt to a new way of working, civil liberties are being withdrawn to ease pressure on already-squeezed health services, and emergency services on the frontline of the pandemic are making unthinkable sacrifices to attend the infected.
Technology has become a core component of a customer’s experience with an organisation, no matter the vertical market. As a result, businesses require technology that provides flexibility and security, and that cost effectively allows the organisation to change according to altering customer behaviour. A recent study, the Nutanix Enterprise Cloud Index 2019, reveals that hybrid cloud is becoming business infrastructure; indeed, hybrid cloud is providing the necessary security and agility that businesses in 2020 require.
As we all adjust to working remotely, security teams across the world are grappling with a very serious challenge. Almost overnight our companies have changed. Well established procedures are being rewritten, best practices quickly rethought, and policies stretched to breaking point.
Business transformation is always a security risk. New technology and working practices need new security measures; but normally this risk is managed carefully, and over time. Covid-19 has not afforded us that luxury. For some businesses the scale and speed of this change will be unprecedented. It is also very public; attackers are aware of the situation and already exploiting it. Below are some of the most serious threats that security teams will face over the coming weeks.
Mobile working is becoming the reality for an increasing number of public sector staff. From paramedics to healthcare workers and police officers, working remotely is part of daily routine for many in the sector. But the threat and impact brought by the novel coronavirus COVID-19 outbreak has seen many organisations instructing office-based employees to work remotely, i.e., from home, as a way to minimise the risk of infection and spreading of the virus.
It’s no secret that DevOps teams typically have three main priorities: increasing agility and innovation, improving collaboration, and delivering products faster to market. It’s also no secret that they will be quick to adopt any technology that supports these goals.
Containerisation is a natural fit for this framework: increasing the scalability and dynamism of the cloud to develop and update applications faster, meet the ever-increasing demands placed on DevOps teams, and ultimately deliver better customer experiences. However, there are a few obstacles still standing in the way.
As enterprises go digital and integrate new technologies into their business, public sector organisations have been left scrambling to keep up with the new digital age. This is a mammoth challenge for a public institution like the NHS which operates across a massive scale and hosts huge amounts of data.
It’s not as simple as moving away from legacy infrastructure to a cloud platform in a few easy steps. It’s a complicated project that encompasses different areas including cyber security, networking, data and cloud. The issue facing the NHS and other public sector organisations is prioritising one area without compromising another. It’s a careful balancing act to ensure that the NHS can achieve its aim of becoming digital and agile, whilst deploying a stringent cyber security strategy in order to protect its new digital system, critical services and confidential data.
The pace of change in the retail industry is unrelenting and now is not the time for businesses to become complacent. Faced with a growing proliferation of online marketplaces and the fast-evolving demands of today’s omnichannel consumers, standing out among a crowd of competitors is no easy task.
In recent years, retailers have focused their investment efforts on wooing online shoppers in a bid to compete head-to-head with big name pure-play disruptors like Amazon. Yet, last year, online accounted for just 19 percent of all UK retail sales. So clearly, UK consumers still value the unique experiences and level of service encountered when shopping in a bricks-and-mortar store.
It has been clear for a number of years that those who lack the skills to navigate our digital world will either fall behind, fail to reach their potential or fall victim to online harms. As banks become more digitised, citizens will soon not be able to distribute money to their loved ones unless they are computer or app-literate. Tomorrow’s great business ideas will not blossom unless their architects can establish an online footprint. And smartphone-gazing children risk encountering a raft of dangerous content and individuals.