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Latest eCommerce Opinions


Magecart: Why evil wizards are your number 1 ecommerce problem

Ecommerce is booming, it’s fast-moving and exciting. However, someone is trying to steal from you – but they aren’t taking your products. They are pickpocketing your customer’s data, directly from their machines and in the process damaging your reputation, sometimes irreparably.

Data breaches are not a new phenomenon; the frequency and size of attacks have increased dramatically since Magecart first appeared in 2015. Even worse, you now have to publicly report them to the ICO. Damage limitation has never been so important.


eCommerce Expo 2019: A cup of coffee with The Telegraph’s Asif Sadiq, MBE

Asif Sadiq MBE (Head of Diversity, Inclusion & Belonging, The Telegraph) joins Sam Tidmarsh for coffee to discuss childhood ambitions, career trajectory and the importance of embedding diversity and inclusion within eCommerce design processes.


eCommerce Expo 19: How Birchbox uses data-driven insights to personalise the customer experience

Conference producer Sam Tidmarsh asks Sally Scott, Managing Director UK for Birchbox & eCommerce Expo 2019 speaker, about her advice for brands wanting to infuse personalisation into their business, how to build dynamic digital experiences and the new ‘Me-Time’ campaign launching this month.


Customer First Live: The Dangers of Taking Your Customer for Granted

Renowned internationally as one of the world’s leading experts on customer experience, consumer behaviour, multichannel operations and e-commerce, Martin Newman is a passionate advocate for customer-centric transformation. This year, he founded the Customer First Group to help drive this transformation with consumer-facing brands.

As part of the business’s launch, a new interactive event – Customer First Live – will enjoy its debut alongside industry favourites eCommerce Expo and Technology for Marketing at London Olympia this September.


eCommerce Expo 2019: Kristina Kaganer, Global VP of Digital Data and Commerce — Coty
In just under one month’s time eCommerce Expo 2019 opens its doors at the Olympia in London. Looking ahead to September, Techerati has sat down with some of the event’s most high-profile speakers to get underneath the tech and find out what makes them tick. Next up is Kristina Kaganer, Global VP of Digital Data... Read More

eCommerce Expo 2019: The Changing World of eCommerce With Neel Arora

EMENA’s Neel Arora talks to John Bensalhia about the changing world of modern eCommerce, and how businesses must also take on changes when it comes to embracing its benefits 

At the beginning of her career, Neel Arora looked destined for a lifetime in mechanical engineering. Having trained in the sector, Neel joined British Steel as an engineer. From there, he switched the factory floor for head office category management with a new role at PepsiCo. But eight years ago, Neel began working in a new field, one which quickly became a passion.


How rising eCommerce platform Daraz conquered South Asia

Penetrating new markets is one of the most important but fraught endeavours any company can undertake, no matter what they sell.

Having recently spread its wings from Pakistan into Bangladesh, Myanmar, Sri Lanka and Nepal, South Asia’s leading eCommerce platform, Daraz, is well-positioned to advise on the challenges of scaling up.


The future of car ownership with Singapore’s first Netflix for Cars

Would you pay a monthly fee for a service that allowed you to hop from car-to-car on a monthly basis without having to worry about maintenance and road tax?

Singapore’s Carro, Southeast Asia’s largest automotive marketplace, reckons there is ample appetite in the city-state, so much, in fact, that the company launched its “Netflix for Cars” in March this year.


eCommerce Expo 2019: How Simon Calvert helped Bonmarché balance machine learning with human intelligence

As of this summer, the fashion retailer is using machine learning to ensure it has the right stock, in the right place, at the right time. Techerati talked to eCommerce Expo speaker Simon Calvert about his role in helping the retailer intelligently pre-empt markdown.


eCommerce Expo 2019: Q&A with Adam Hall, Head of Sustainability at Internet Fusion Group

In just over one month’s time eCommerce Expo 2019 opens its doors at the Olympia in London. Looking ahead to September, Techerati has sat down with some of the event’s most high-profile speakers to get underneath the tech and find out what drives and inspires them.


eCommerce Expo 2019: Q&A with Robin Phillips, CEO, The Watch Shop

In just over one month’s time eCommerce 2019 opens its doors at the Olympia in London. Looking ahead to September, Techerati has sat down with some of the event’s most high-profile speakers to get underneath the tech and find out what makes them tick. First up is Robin Phillips, former eCommerce Director at Waitrose and CEO of The Watch Shop, the UK’s largest independent online watch business


eCommerce Expo 2019: How musicMagpie evolved, adapted and flourished
John Bensalhia talks to Steve Oliver, CEO of musicMagpie, about the consumer reseller’s impressive evolution Once upon a time, musicMagpie was the place to take your used CDs, DVDs and games in return for cash. Nowadays, its main business is mobile phone recycling, a rapid transformation that has seen the company become one of the... Read More


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